This privacy policy applies to all our customers, suppliers, and partners. We place high importance on data security regarding your personal information.

Football Travel ApS established this privacy policy, which applies to all our customers, suppliers, and partners.

GENERAL INFO
Football Travel ApS
Flæsketorvet 68, 1st floor
1711 Copenhagen V
CVR 41 61 63 18
Email: info@footballtravel.com
Phone: +45 72108302

1 ABOUT FOOTBALL TRAVEL
As part of its business, Football Travel ApS collects and processes personal data to fulfil the objectives described in this Privacy Policy. Football Travel ApS is responsible for processing personal data for these purposes.

If you have questions about this privacy policy or our data processing, you can contact on the info above.

2 DATA SECURITY IS IMPORTANT TO US
For us, responsible handling of personal data collected as part of the operation of our business is crucial for our business objectives and reputation. This Privacy Policy explains how your data is collected and used when you are a customer, supplier, or partner at Football Travel ApS and how you can access your data.

3 WHAT ARE PERSONAL DATA?
Personal data is any information about an identified or identifiable physical person. An identifiable physical person is a person who can be directly or indirectly identified, among other things, by an identification number or one or more elements that are unique to a given person's identity.

4 WHAT TYPE OF PERSONAL DATA DO WE PROCESS ABOUT YOU AND WHY?
The information we collect about you will be used for various purposes in connection with your customer relationship and the operation of the Football Travel ApS business. The collected data can vary, depending on whether you are a customer, supplier, or partner. Still, generally, it will be information regarding customer administration, supplier administration, and data concerning Football Travel ApS’ rights and obligations.

Provide personal information on your part to ensure that Football Travel ApS can fulfil its obligations in connection with your customer or supplier relationship.

Football Travel ApS typically only collects and processes ordinary personal data. However, in specific cases in connection with booking a trip, it may be necessary for us to process sensitive personal data (e.g., information about special menus on your flight or information about the need for special assistance on your trip) and information about CPR numbers (e.g., for obtaining a passport copy for a visa application) to deliver the desired trip to you.

Football Travel ApS typically collects the following information:

4.1 INFORMATION REGARDING OUR CUSTOMERS
Information you provide us when booking a trip or creating a travel profile with us, e.g., online via the website or by contacting our travel advisors, including contact details (first name, middle name(s), surname, address, phone number, email address, and possibly position), CPR number (for visa applications, etc.), passport number, bank details, payment card details, information you provide us regarding your special preferences on the trip (e.g., information about special diets, need for special assistance in connection with disability or other illness, etc.), health information (for treatment trips, sports trips, etc.), information about height, weight, clothing and shoe size (for booking equipment on ski trips, bicycles, sports trips, etc.), the purpose of the trip, information about which languages you speak, citizenship, bonus card numbers, membership in our partner associations, contact information on your nearest relatives, requisition (in connection with business or treatment trips), information you give us about your preferences in terms of marketing or communication, and information you give us if you contact us with a question to report a problem, or when you otherwise contact us in connection with your customer relationship with us.

4.2 INFORMATION REGARDING OUR SUPPLIERS AND PARTNERS
Information you provide us in connection with the conclusion of a delivery or partnership agreement, including contact details (work, job title, first name, middle name(s), surname, address, phone number, and email address), information you give us about your preferences in terms of marketing or communication, and information you give us if you contact us with a question to report a problem, or when you otherwise contact us as part of our cooperation.

5 WHAT DO WE USE YOUR DATA FOR?
Football Travel ApS processes your data to fulfil the purposes stated below. Please note that not all stated purposes, categories of information, recipients of information, or types of information processing apply to you in all cases.

Football Travel ApS only processes your data to the extent necessary in
connection with your customer, supplier, or partnership relationship (considering any interests) or by applicable law.

5.1 CUSTOMER ADMINISTRATION
Football Travel ApS processes your data in connection with the creation and ongoing administration of your customer relationship with Football Travel ApS as part of the operation of our business, including booking trips and delivery of our other products (such as visa applications, travel insurance, transfer services, etc.), maintaining our customer registers, credit assessments, billing, collections, marketing, statistics, etc. All statistics and analyses are compiled in an anonymized format and, therefore, do not contain information that can be directly attributed to you as a person.

5.2 ADMINISTRATION OF SUPPLIER AND PARTNERSHIP RELATIONSHIPS
Football Travel ApS processes your data in connection with the administration of supplier and/or partnership relationships, where you are a supplier or partner or are a contact person at a supplier or a partner with whom Football Travel ApS cooperates as part of the operation of our business, including maintaining our CRM register with information about our contact persons at our suppliers and partners.

5.3 COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS
Football Travel ApS processes your data in compliance with laws and regulations to which Football Travel ApS is subject in connection with the operation of the business or to fulfil various reporting or disclosure obligations under applicable laws and regulations.

Football Travel ApS does not use your data to make decisions based solely on automatic processing, including profiling.

Football Travel ApS strives to ensure that all personal data we process are correct and current. We therefore ask you always to notify us of any changes in your circumstances (e.g., change of address or payment details), so that we can ensure that your data are always correct and updated.

6 LEGAL BASIS FOR PROCESSING YOUR DATA
Football Travel ApS processes information about you on one of the following bases: (1) Your consent, (2) the conclusion or fulfilment of your contract with Football Travel ApS, (3) consideration of Football Travel ApS’ legitimate interests, i.e., the purposes described above, (4) fulfillment of a legal obligation imposed on Football Travel ApS, (5) protection of your or another physical person's vital interests, (6) processing is necessary for a legal claim to be established, asserted, or defended, and (7) processing is necessary to comply with Football Travel ApS’ or your work, health, and social law obligations that follow from national law or EU law. There may also be situations where we process your data to benefit a third party's legitimate interests about the above purposes unless consideration for your interests weighs more heavily.

7 SHARING OF PERSONAL DATA
Football Travel ApS only shares information to the extent necessary as part of the operation of our business, including being able to deliver your trip and the other products you have purchased from us in connection in addition to.

Football Travel ApS typically shares personal data with the following recipients in connection with booking a trip and related products:

7.1 GLOBAL DISTRIBUTION SYSTEMS (GDS)
A GDS is an IT network system owned or operated by a company that enables transactions between travel industry service providers, mainly airlines, hotels, car rental companies, and travel agencies. A GDS connects services, prices, and booking by consolidating products across the three travel sectors, i.e., flight reservations, hotel reservations, and car rentals.

7.2 AIRLINES
Football Travel ApS shares personal data with airlines regarding booking your trip. For booking your flight, we typically share information about first name, middle name(s), surname, departure airport, destination, date of outbound and return journey, bonus card number, special requests in connection with your trip, including booking special menus during the flight and possibly the need for special assistance on the plane or at the airport with the chosen airline.

Regarding travel to particular destinations, we may also share information about your passport number with the airline.

7.3 HOTELS
Football Travel ApS shares personal data with the hotels you will use on your trip. For booking your hotel stays, we typically share information about first name, middle name(s), surname, destination, date of arrival and departure, room category, bonus card number, special requests in connection with your trip, including booking special diets during the hotel stay and possibly the need for special assistance during the hotel stay in connection with disability or illness.

7.4 CAR RENTAL COMPANIES
Football Travel ApS passes on personal data to car rental companies if you must have a vehicle available during your trip. For ordering your rental car, we will typically pass on information about first name, middle name(s), last name, pick-up location, rental period, vehicle category, bonus card number, special requests in connection with the rental of the vehicle, including special measures in connection with disability or illness, child seats etc.

7.5 BUS COMPANIES
Football Travel ApS passes on personal data to bus companies if you are going on a bus journey as part of your journey (e.g. in connection with day trips to well-known tourist attractions, etc.). For booking your bus journey, we will typically pass on information about first name, middle name(s), surname, pick-up location, date and time of the bus journey, destination and special wishes in connection with the bus journey, including ordering special menus during the bus journey and any need for special assistance due to disability or illness.

7.6 BED BANKS
A bed bank is an IT network system owned or operated by a company that enables transactions between travel industry service providers, mainly hotels and travel agencies or the end customer. Football Travel ApS passes on personal data to bed banks to book the hotels that you will use on your trip. For booking your hotel accommodation through a bed bank, we will typically pass on information about first name, middle name(s), surname, destination, date of arrival and departure, room category, bonus card number, special wishes in connection with your trip, including ordering special meals under the hotel stay and any need for special assistance during the hotel stay in connection with disability or illness.

Football Travel ApS uses the following bedbanks for our business: Voyager.

7.7 TRAVEL AGENTS
If, as part of your trip, you must participate in excursions or need a transfer, Football Travel ApS may pass on personal data to travel agents. The travel agent is tasked with arranging the excursion or transfer by ordering the desired services from local suppliers at the destination. For booking your excursions, transfers, etc., we typically pass on information about first name, middle name(s), surname, date and time of arrival and/or departure, type of vehicle, destination and special requests in connection with the transfer or excursion, including ordering special menus and any need for special assistance due to disability or illness.

8 INTERNATIONAL TRANSFER OF YOUR PERSONAL INFORMATION
Due to the nature of Football Travel's business, your data may be transferred to countries outside the EU/EEA in connection with booking a trip with us. To deliver our services to you, we must use business partners and suppliers outside the EU/EEA in certain cases.

With the ability to transfer your information to recipients outside the EU/EEA, Football Travel can deliver the requested travel to you. This applies if booking your trip requires data to be transferred to recipients outside the EU/EEA, e.g. to be able to book flights, hotels, etc. at your travel destination.

The data protection legislation in these countries may be more relaxed than it is in Denmark and the rest of the EU/EEA since, in most cases, these will be countries where the EU Commission has assessed that the level of data protection is not up to the level of data protection within EU/EEA.

If possible, the transfer of your data will occur based on the standard transfer contracts prepared by the EU Commission, which have been specially prepared for this purpose. As far as transfers to the USA are concerned, these will be done based on the Privacy Shield as far as possible. Privacy Shield is an agreement between the EU and the US that, among other things, sets out a robust set of data protection rules and security measures that the US companies that join the scheme must comply with when processing personal data.

In some instances, however, Football Travel ApS can't enter a standard transfer contract or use Privacy Shield as a legal transfer basis. In this type of case, the transfer of the information will take place under Article 49, 1 (b) of the Data Protection Regulation, as the transfer of your data to the country in question is necessary for the fulfilment of the contract between you and Football Travel ApS (the booking of your trip) or to implement measures taken at your request before the conclusion of such a contract (e.g. in connection with the submission of a qualified offer as referred to above under section 7).

It is, therefore, vital that you know that transferring your data to countries outside the EU/EEA in connection with booking a trip with Football Travel ApS means that your data will enjoy a different protection than under Danish or EU-legal regulations.

Football Travel ApS will only pass on your data to recipients outside the EU/EEA, if necessary, to carry out our business and meet your needs by, for example, delivering the desired trip to you.

9 DATA INTEGRITY AND SECURITY
Personal data is only stored if necessary to fulfil the purpose it was collected unless it meets national legal requirements, including statutory storage periods in connection with bookkeeping, etc.

Football Travel ApS's policy is to protect personal data by taking adequate technical and organizational security measures. When your data is no longer needed, we will ensure it is deleted safely.

10 YOUR RIGHTS
You can assert your rights under the applicable data protection legislation anytime. Among other things, you can request insight into the personal data that Football Travel ApS holds and object to the processing of the information, including objecting to automated decisions and profiling or using your data for direct marketing. In addition, you can request the correction or deletion of any incorrect information about yourself, withdraw consent to processing your data and assert your right to data portability.

If you wish to assert one or more of your rights, please get in touch with us by e-mail: info@footballtravel.com. Your request will be processed by the data protection legislation applicable at any time.

Complaints about Football Travel ApS' processing of your data can be made to:

The Danish Data Protection Authority
Borgergade 28, 5.
1300 Copenhagen K